Contents
This document governs the terms of use of the Game Space website and related online features (including: reservations, user account, public content, and other functionality).
Please note that the website does not process card or other electronic payments — any payment and on-site service is completed at the relevant venue in accordance with that venue’s internal rules and tariffs.
1. General information and definitions
The website and online features (the “Platform”, the “Service”) are owned and operated by Individual entrepreneur operating the online platform “Game Space” (Georgia) (hereinafter the “Company”, “we”, “us”).
The Platform provides various online features, including:
- Making reservations
- Providing information
- Tournament tables / leaderboards
- User reviews
- And other related services
Definitions:
- “Confirmed reservation” — a system record reflecting location, station, time, and duration; it does not constitute online payment
- “Activation” / digital delivery — the moment a digital entitlement or record becomes available to the user (e.g. reservation confirmation, tournament registration, QR activation)
- “Venue” / “location” — the physical space where service and payment take place
- “User” — any user of the Platform
By using the Platform, the user confirms agreement to these Terms and to the related policies (privacy, cookies, cancellation and refund).
For online interaction, the individual entrepreneur acts as merchant/operator, and payment credentials are not collected or stored on the website.
2. Nature of the service
The Platform’s online features are intended for advance reservation organisation and information provision.
On-site service is provided at the venue in accordance with its rules, prices, and safety requirements.
Prices shown on the website may be indicative. The final amount is determined directly at the venue unless clearly defined otherwise.
3. Authentication and user account
An account may be created using email and password. Sign-in is also possible with a phone number (linked to email) and password.
- Password reset is carried out via a link sent to email
- The user is responsible for the security of their account
- Actions taken while signed in are treated as performed by the user unless the contrary is proven
- One phone number is linked to one account (unless technically permitted otherwise)
4. Age restriction
Use of the Platform (account creation and reservations) is permitted only for persons aged 16 or over.
By registering, the user confirms that they meet this requirement.
5. Profile photograph
A profile photo may be mandatory:
- When participating in a tournament
- For QR identification
- For identification at the venue
The user must upload a genuine and appropriate photo. False or misleading information may be grounds for account suspension.
Processing details are set out in the Privacy Policy.
6. Reservations and on-site payment
By making a reservation, the user confirms that the information provided is accurate.
- No amount is charged on the website
- Payment is completed at the venue
- Prices are mainly stated in Georgian lari (GEL) and may be indicative
Cancellation, lateness, or no-show is governed by:
- The venue’s rules
- The cancellation policy
Fraudulent conduct or abuse of the system will result in account suspension and, where necessary, sharing information with the relevant authorities.
7. Use of the service
- Use of QR codes and other digital tools follows the instructions given in the interface
- Duplication or abuse of entitlements is prohibited
- During an active session, certain features may be restricted for technical or operational reasons
- Deadlines and limits are shown on the relevant screens
8. Cancellation and refund
Cancellation and refund terms are described in a separate document.
Because there is no payment on the website:
- We do not process online refunds of funds
Refund of amounts paid at the venue is governed by:
- The venue’s rules
- Applicable legislation
9. Limitation of liability
The Company is not responsible for the actions of third parties, including:
- Venues
- Internet providers
- Technical services
We do not accept liability for indirect damage (including lost profit, reputation), except where required by law.
10. Account suspension
An account may be suspended in the following cases:
- Fraud or suspicion of fraud
- Material breach of the rules
- Abuse of the system
11. Changes
We reserve the right to update these Terms.
The updated version takes effect upon publication. For material changes, we may additionally inform you by email or via the Platform.
12. Governing law
These Terms are governed by the legislation of Georgia.
Any dispute shall be considered in the courts of Georgia in the manner prescribed by law.
Statutory rights granted to the user are not restricted by this document.
13. Contact
Individual entrepreneur operating the online platform “Game Space” (Georgia)
Email: compliance@gamespace.ge